Cancellation Policy

Cancellation policy: All sessions and classes begin and end on time.

Cancellation windows 1:1 training sessions require a 24 hour cancellation notice.

 All classes require a 4 hour cancellation notice. 

NO CALL NO SHOW

For both classes and 1:1 training sessions, if you no call no show you will loose your class/session.  give us a heads up and keep your class/session :) 

LATE CANCEL definition-

(cancelling outside of the 24 hour cancelation window for 1:1 

 4 hours for classes 3 hours for amenities) 

1:1 training session late cancel : You will have a $15 fee for half hour session and a $30 fee for the 1 hour session.  HOWEVER  you keep your session. Yay for keeping your session. :) Example: Oh shoot I forgot my amazing (self/human/pet) has an event and I can't make my  hour long 1:1 session that is in 12 hours. We will miss you and hope you get great pics :) You will be charged $30 to pay for a portion of your PT time that they have invested in you. 

Classes late cancel:  You will have a $5 fee charged to your card on file to pay for a portion of your PT time that they have invested in you and for reserving your spot. 

HOWEVER, you keep your class. Yay, for keeping your class :) 

Note due to COVID please do not come to class feeling ill.  If feeling ill and pass the 4 hour cancellation notice, please call 317-660-1911

Membership Cancellations: Glutes 317 requires 30 day written notice to cancel your membership. 

*Subject to change without notice