All sessions and classes begin and end on time.
Cancellation windows 1:1 training sessions require a 24 hour cancellation notice.
All classes/amenities require a 2 hour cancellation notice.
NO CALL NO SHOW
For classes, 1:1 training sessions, and amenities if you no call no show you will loose your class/session/appointment. If you no call no show your first time free class you loose it.
Give us a heads up either via app, online, phone call or even a text and keep your class/session/appointment :)
LATE CANCEL either via app, online, a phone call or text definition-
Cancelling outside of the 24 hour cancelation window for 1:1
2 hours for classes/amenities
1:1 training session late cancel : You will be charged half of your session cost. HOWEVER, you keep your session. Yay :) Ex: Oh shoot I forgot my amazing (self/human/pet) has an event and I can't make my session that is in 6 hours. We will miss you and hope you get great pics :) You will be charged half of the rate of your session to pay for a portion of your PT time they invested in you.
Classes/Amenities late cancel: Cancel via the app or online. You will have a $5 fee charged to your card on file. HOWEVER, you keep your class. Yay :) Ex: I am scheduled for class in an hour and can't make it. You will be charged $5 to pay for a portion of your PT time they invested in you and for reserving your spot.
If you cancel your first time free class please call number below to keep your class.
Note due to COVID please do not come to class feeling ill. If feeling ill and past the 2 hour cancellation notice
please call 317-660-1911
Membership Cancellations: Glutes 317 requires 15 day written notice to cancel your membership.
*Subject to change without notice
Let's chat a few minutes (no more than 20 minutes) to see if we are a match. Think of it as a quick speed date to let us know what your goals are. By scheduling we will optimize your time when you arrive by guiding you to the best plan that fits with your busy life. We promise this is not a sales call. Our aim is for you to make an informed decision on what we have to offer and to help you understand what we are about. Not into phone calls, send us a text using the message bubble on this site.